Delivery Information

Place your order Monday - Friday before 10.00 AM and we will dispatch it the same day. Orders placed after 12:00 on Friday and over the weekend will be dispatched on the following Monday.

 UK Delivery 

  • FREE Delivery on all orders over £10.00. Please allow 3-5 days for delivery.
  • UK 1st Class Delivery - £1.50. Please allow 2-3 days for delivery.
  • UK Standard Delivery - £0.95. Please allow 3-5 days for delivery.

Fatties, Hikies 220 cm and Snowies are bulkier laces and therefore delivery is charged at £2.00 for UK Standard Delivery or £2.50 for UK 1st Class Delivery.

 European Delivery 

  • EU Standard Delivery - £3.20. Please allow 4-7 days for delivery.
  • Available to the following EU countries:
    • Austria
    • Belgium
    • Denmark
    • Finland
    • France
    • Germany
    • Gibraltar
    • Greece
    • Republic of Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Portugal
    • Spain
    • Sweden

Cancellation

In compliance with The Distance Selling Regulations, you can cancel your order with us up to 7 working days from the day of receipt of your goods.

If you choose to cancel your order we will issue you a full refund but if your goods have been dispatched we will require you to return your complete order in their original condition and with all their original packaging at your cost. All goods will be inspected on return.

Returned goods are your responsibility until they reach our warehouse. Please ensure packaging used is sufficient to prevent any damage to the items or boxes.

To cancel your order with Mr-Lacy.co.uk please email us at info@mr-lacy.co.uk including your order number. If a return is necessary we will issue you with a returns number that must be included with the returned goods.

Our returns address is:
Mr-Lacy.co.uk Returns
25 Boscawen Street,
Truro
Cornwall
TR1 2QW
United Kingdom

Returns

In addition to the Distance Selling Regulations, Mr-Lacy.co.uk will accept returns within 28 days of receipt of your order.

We will refund the returned item(s) or exchange them for a different size or colour.

Goods must be returned at your cost and in their original condition and with all their original packaging. All goods will be inspected on return.

Returned goods are your responsibility until they reach our warehouse. Please ensure packaging used is sufficient to prevent any damage to the items or boxes.

We recommend you use a courier service that will insure you for the cost of the goods you are returning.

To return your order to Mr-Lacy.co.uk please email us at info@mr-lacy.co.uk including your order number and reason for the return. We will issue you with a returns number that must be included with the returned goods.

Our returns address is:
Mr-Lacy.co.uk Returns
25 Boscawen Street, Truro
Cornwall
TR1 2QW
United Kingdom